Shipping policy

Shipping Policy

Thank you for choosing Forest Grain Jewelry Co. for your handcrafted wood jewelry. We take great care in crafting, packaging, and shipping each piece to ensure it arrives safely at your doorstep.

Processing Time

Please allow 1-3 business days for processing before your order ships.

Future Customizations or personalized orders may require additional time; we will provide estimated shipping timelines upon request.

Shipping Methods & Rates

-We offer standard shipping options at checkout.

-Shipping rates are calculated based on the destination, weight, and shipping method selected.

Estimated Delivery Times

Standard Shipping: 5-7 business days

Please note that delivery times are estimates and may be affected by carrier delays, holidays, or unforeseen circumstances.

 

Tracking & Delivery   

Once your order ships, you will receive a confirmation email with tracking details.

We are not responsible for delays caused by the shipping carrier or customs.

If your package is marked as delivered but you have not received it, please check with your local post office or carrier before contacting us.

Lost or Damaged Packages

If your package is lost in transit, please contact us so we can assist in filing a claim with the carrier.

If your item arrives damaged, please report it within  3 days of delivery with photos of the packaging and product, and we will work to resolve the issue.

If you have any questions about your order, feel free to contact us at Forestgrainjewelry@yahoo.com. We appreciate your support and look forward to sending you our handcrafted jewelry!